2 min read
Another dashboard is not the answer
Dashboards fail for a reason that has nothing to do with the dashboard. Usually the numbers disagree, and no amount of visualisation fixes a disagreement.
- Systems design
- Data
Writing
Notes from inside the work — what we got wrong, what the trade-off actually was, and why we made the call we made.
Dashboards fail for a reason that has nothing to do with the dashboard. Usually the numbers disagree, and no amount of visualisation fixes a disagreement.
Every ranked feed makes an editorial decision and calls it an algorithm. Building tiroom meant deciding what we were willing to optimise for.
Every client who asks to skip the first stage has a good reason. They are still wrong, and the cost shows up in the same place every time.